Frequently Asked Questions

Why TCM Review Seminars?2023-07-13T02:11:33-07:00

Don’t face the challenge of board exams alone! TCM Review Seminars, Inc. has been successfully teaching board review since 1998, with unmatched experience among review companies. Our exceptional pass rates demonstrate the value of our expertise in acupuncture board review.

CALE course since 1998

NCCAOM courses since 2010

Pan-Canadian courses since 2013

Our user-friendly website allows you to log in, access classes, watch videos, and tackle test questions anytime, anywhere in the world. Our platform adapts to your device, providing a seamless learning experience. All courses have a Live Online class component allowing for personalized training with Bina, the pioneer, and founder of TCM Review Seminars, Inc.

We offer additional support through  1-to-1 Zoom sessions with Bina, private tutoring, and email support. Each course has its own comprehensive study schedule for efficient preparation. Trust us to help you study smarter, not harder, and pass your board exams with confidence on your first attempt. We boast high pass rates for the CALE / NCCAOM / Pan Canadian exams, often surpassing the national average by 20-25 points. Trust us to guide you to victory on your board exams.

“One and Done!”

Which Course Should I take? CALE? NCCAOM? or Pan Canadian? What is the difference?2023-07-13T02:21:48-07:00

While there is some overlap between the CALE / NCCAOM / Pan Canadian exams, these tests are vastly different. When developing our courses, we use the content outlines provided by each exam’s governing body (California Acupuncture Board, NCCAOM, and CTCMPAO).  Exam bibliographies, content outlines, testing styles, and test criteria are unique to each exam. The devil is in the details. There are courses that provide one course for all three exams. In our experience, this does not produce the pass rates that students rely on from TCM Review Seminars. Ultimately, we want to ensure that all students pass the first time. If you put in the study hours to pass the exam, we want to make sure you have the correct information for your specific exam.

With Bina’s extensive experience in teaching both exams, our courses are consistently updated to align with the latest exam changes. We strongly advise against taking the CALE course as preparation for the NCCAOM exam, or vice versa. To maximize your chances of passing on your first attempt, it’s crucial to choose the right course tailored to your specific exam. Let us help you achieve success with our focused and targeted board review classes.

A list of topics and classes for each exam is available on each exam’s page. Select the exam you would like to take from the menu bar above.

What is the retake policy?2023-07-13T02:25:13-07:00

To be eligible for a free retake of our CALE and Pan Canadian courses, you must fulfill the following criteria:

  • Watch all the videos.
  • Take all the online quizzes and achieve a cumulative score of 78% or better.
  • Take and pass the mock exam(s) with a score of 75% or better.
  • Attend live online classes.

If, despite meeting these requirements, you still do not pass the CALE or Pan Canadian exam, you can retake our course at no additional cost. However, if you did not meet the criteria, you may still have the option for a retake at a discounted price. Please reach out to to check your eligibility.

Please note that the free retake policy is specific to our CALE and Pan-Canadian courses. It does not apply to the NCCAOM exam, and returning discounts are not available. We are committed to supporting you throughout your exam preparation journey and are here to provide the assistance you need.

Is Bina available for questions beyond the live, online and recorded classes?2023-07-13T02:27:22-07:00

Absolutely! If you have any questions, you can easily reach out to Bina for support. You can connect with her through your course’s dedicated Facebook group page or via email. Each course includes regular small group tutoring sessions or case study classes where Bina is present to answer questions and provide study assistance online. If you need more personalized help, you can schedule a private, 15-minute Zoom session with her for individualized guidance. The best part is that access to these valuable resources is completely free for all active members. We are here to ensure you have the support you need throughout your exam preparation journey.

Do you have students I can talk with who have taken your review?2023-06-14T14:47:25-07:00

Absolutely, our past students have had a good experience with our course and they are willing to share their experiences with you. Just contact us HERE and we’re happy to find someone for you to talk with.

When should I register for your courses? How do I register?2023-06-14T14:50:08-07:00

We understand the importance of finding the right balance between studying effectively and avoiding burnout. Drawing from our 20 years of experience in the Acupuncture Board Review field, we recommend allocating 5-6 months to prepare for your board exams. This entails studying three hours a day, 5-6 days a week. As the exam date draws nearer, we advise increasing your study time to 5-7 hours a day, 7 days a week during the final month. This timeframe has proven to be sufficient for most students.

For those who are eager to start early or wish to complement their school courses with our material, we offer flexible options such as 1-year and 2-year courses. These options are particularly beneficial for students with busy lives, including work and other responsibilities that may limit their availability to dedicate extensive study time within a shorter period.

To register for any of our courses, you can easily do so through our user-friendly registration process on our website. We are here to support you in your exam preparation journey and look forward to helping you succeed.

Do you provide NCCAOM / Pan Canadian governing boards with a certificate of completion if additional education is required?2023-07-13T02:47:31-07:00

As per the NCCAOM EXAM RETAKE POLICY, candidates may be required to complete 45 hours of additional education following multiple failed attempts. Applicants must earn 45 additional hours in the failed domain area(s) within one year before submitting the NCCAOM Request for Additional  Exam Attempts Form.  The individual NCCAOM courses we offer meet the NCCAOM requirements. If necessary, we can provide you with a certificate for 45+ hours. Please contact for more information or to request your certificate. 


As per the CTCMPAO RETAKE POLICY, we’re approved for the CTCMPAO refresher course for the Pan Canadian exams. That means if you’ve taken the Pan Canadian exams before, failed, and are required to take a refresher course before you can apply to sit the exam again, our courses qualify. Once you have completed one of our Pan-Canadian courses, you’ll receive a certificate of completion. Please contact for more information or to request your certificate.

What is the difference between a live online class and a recorded class?2023-06-14T14:53:57-07:00

Classes are offered in two formats: In an online classroom, you will be able to join live classes using an app that allows you to interact with your teacher and other students in real time. Attending live online classes requires a computer or tablet that is connected to the Internet, with a webcam, microphone, and speaker. Pre-recorded classes are videos you can rewind, fast forward, and watch as many times as you like while they are on the internet with your current, active subscription.

How do I access the online videos? Can I download and keep these videos?2023-06-14T15:01:59-07:00

All course materials from the recorded video classes to the live online classes are accessible via your Student Portal. During registration, you will be asked to provide a login and password. Keep this safe as this is your own private account on the site.

Our course is a subscription-based course. You cannot download, copy or in any other way keep the videos. The site and its content is protected by international copyright laws.

How do I access the online quizzes?2023-06-14T15:03:42-07:00

We’ve dedicated considerable time and effort to create a unique quiz plugin specifically designed to enhance your learning experience. Developed by Bina and her team over the course of a year, this proprietary plugin offers all the necessary features for effective learning through testing. Once you have an active subscription, you can conveniently access this plugin at any time through your student portal. It’s available to support your studies 24/7, ensuring you have ample opportunity to practice and reinforce your knowledge.

What tech is TCMREVIEW.COM compatible with?2023-06-14T14:57:49-07:00

You will need:

  1. A reliable high-speed internet connection to access the material.
  2. An updated browser like Chrome, Firefox or Safari. Please make sure that you are using the latest version of your browser. Oftentimes students don’t realize that browser release new updates every few months. Running our program on an outdated browser will lead to buffering issues with the videos.
  3. Our program will work on 4G and 5G network if you prefer to access it via your phone.
Can I share my subscription with other students?2023-06-14T15:04:33-07:00

Each membership is for personal use only. We do monitor your IP addresses and login patterns. Any overages or usual patterns will set off a red flag on our end. If we suspect account sharing, your account will be locked and you will lose your membership without a refund. Please don’t share your account.

Can I pause my membership?2023-06-14T15:06:05-07:00

TCM Review Seminars courses can be put on hold at any time. The course can be paused once and resumed once. It’s required that you pause your course for a minimum of one week. Pauses for less time are not allowed. In order to suspend or resume a course, notify us no more than 24 hours in advance. If you submit a request after 3 pm Pacific time on Friday, it will be handled the next business day. It is important to note that all course holds expire one year from the date of the original course purchase. You may not reactivate the course after this date. Please refer to your course receipt to determine this date. Contact us at to pause or activate your course.

What happens if I run out of time before I finish the course?2023-06-14T15:12:20-07:00

There are three lengths available for all TCM Review courses. There are memberships available for up to one year for all courses.

Your studies can be extended or upgraded by ONE time if you find that they are taking longer than planned. With proof of your scheduled exam date, current school enrollment, or a recent letter of failure from the testing board, you can extend your course for either 1 month or 2 months or upgrade your membership level. Contact us at

When will the course expire?2023-09-13T13:39:12-07:00

Each course comes with a unique membership length, ranging from 90 days to 2 years. We understand how important it is for you to keep track of your course duration, so want to share how our system expires courses. We use the 24-hour clock to determine expiration times.  Your course expires one minute before the original purchase time.

For example, if you purchased your course at 3:45 pm, it will expire at 3:44 pm on the last day of the membership. To determine the exact expiration time, simply take note of the timestamp on your purchase receipt email and subtract 5 minutes from that time. It’s good to create a little buffer in case there was a delay in delivering your email receipt.

In case you need more time to complete your course, don’t worry! We offer extensions and upgrades for all our courses. To explore these options and find the best fit for you, please reach out to our friendly team at before your course expires.

Am I eligible for a student discount?2023-06-14T15:18:18-07:00

Yes, if you purchase a course and a course reader together, you will automatically receive a discount on the course reader. The discount is applied to your shopping cart at the time of purchase. Please note that the discount is only available when you purchase the course.

Where is my order?2023-06-14T15:18:08-07:00

We understand the importance of timely delivery and strive to get your order to you as soon as possible. For flashcards, please allow 1-2 business days for shipping. As for print-on-demand book orders, they typically take 5-7 days to produce, and the shipping time varies depending on your location.

Still Have Questions?

Send an email to us. We’ll get back to you as soon as possible.

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