CALE and NCCAOM courses can be put on hold at any time. The course can be paused once and resumed once. It’s required that you pause your course for a minimum of one week. Pauses for less time are not allowed. In order to suspend or resume a course, notify us no more than 24 hours in advance. If you submit a request after 3pm Pacific time on Friday, it will be handled the next business day.
It is important to note that all course holds expire one year from the date of the original course purcase. You may not reactivate the course after this date. Please refer to your course receipt to determine this date.
Contact us at firstname.lastname@example.org to pause or activate your course.